| Frequently
Asked Questions go
to prior page |
| Do
the solar panels have suction cups or pads installed and ready for me to put
up? |
| Yes. Suction
cups (or if you ordered Dual Grip pads) are installed on all corners and on
all edges spaced as appropriate for the size of the solar shade screen panel. |
| How
soon will I receive my order? |
| The average
order ships within 5 to 7 days. Customers, depending upon their location,
generally receive their order within 1 to 2 weeks after ordering. |
| If
I error on measurements, can I trim the solar screen myself? |
| Yes you can,
with either scissors or a razor knife. The edge of the cups and pads come
within 3/16" from the solar screen edges and even further if you ordered
an additional set-back of 1/4" or 1/2". This allows for some
trimming. The screen mesh is welded at each cross point and will not unravel. |
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What colors are best for
providing shade, stopping UV damage, stopping the heat generated by UV rays and for eliminating glare?
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All colors provide the same shade, reduce sunlight glare and stop heat from UV rays. The amazing heat reduction is
accomplished by the advanced UV inhibitors impregnated in the PolyCB2 solar screen mesh
that neutralize the high frequency solar energy.
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Can I see through all colors
the same?
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Yes, you can see through all colors quite clearly.
White, however, is highly reflective and some customers have reported a very
slight difference between white and the pale colors. Other customers have
noticed no difference.
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What colors provide the
greatest privacy?
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The lighter colors provide the greatest degree of
daytime privacy. However, even black, under most conditions can provide good
privacy. Privacy is obtained by the visual light rays being reflected back to
the outside viewer when the outside lighting (daylight) is brighter than the
interior lighting. Thus, the term, "daytime privacy".
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What else should I consider
when selecting a color?
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Whichever color you select is the color that will be
seen from the outside during the day and from the inside during nighttime. Beige is very popular because it is so neutral.
From the inside, you will be looking through the screen and it can actually
enhance your view of the outside. On skylights, the light blue will enhance the
sky and clouds. If your view is of foliage, the pale green is often a good
choice if it fits with your decor.
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What is your return policy?
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Obviously, if we make an error, you can return the
item of error and we will replace it at no charge. We encourage you to
request color samples of the PolyCB2 MX-90 by emailing us with your postal
address. Since all orders are cut to exact specifications, we cannot accept
returns unless they are found to be defective and covered by our ten year
warranty.
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Can the solar shade
screen panels damage my dual or triple pane energy efficient window glass like
window films and tinting have been reported to do?
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No. The UV inhibitors in the mesh neutralize the
heat generating solar energy instead of reflecting it. And, because the shade screen material is held
away from the glass, the air flow allows cooling of the glass pane.
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How long will my solar panels
last?
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The PolyCB2 MX-90 solar shade screen has virtually
an unlimited lifespan. The pads and suction cups (both of which are replaceable)
are rated at 12 to 15 years before signs of breakdown. We warranty our solar
shade panels, including cups and pads, for a period of 10 years.
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Do you sell the Easy Up Shade
System in stores where it can be seen?
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In order to keep the cost down and pass the savings
on to the customer, we have chosen to sell directly over the Internet. We urge
you to request our free color samples which contain pieces large enough to hold
up to the window. Also, a number of our customers have purchased a panel for a
single window to "test out" and have returned to purchase
additional panels. We encourage this method of testing our product. We know you
will be back for more.
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How long have you been in
business?
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We have been selling quality products for over
thirty years. Due to technological advances inspired by NASA research projects,
the Easy Up Shade System went on the market in 2007. These advancements included
formulas to filter and neutralize high frequency
solar radiation and incorporate that resistance into new synthetic products
that not only provided maximum solar protection, but were also virtually unaffected by time and the elements.
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